Terms & Conditions and Privacy Policy

Terms & Conditions

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur.

Please be aware that Dragonfly Clinic  may alter the information on its web site from time to time. Dragonfly Clinic  shall have no liability arising from the use by any party of the information on this web site. Dragonfly Clinic does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated.

You are advised to make your own virus checks and to implement your own precautions in this respect. Dragonfly Clinic exclude all liability for contamination or damage caused by any virus or electronic transmission.

All services purchased from Dragonfly Clinic must be preceded by the applicant acknowledging, by way of completing a PAR-q form, that he/she has no physical limitations preventing him/her from participation.

All applicants under the age of 18 years must have consent, in written form, from a parent or guardian.

Return / Refund Policy

  • Payment for all classes must be received 24 hours prior to the scheduled class date.

  • Cancellations must be made 24 hours or more before your appointment in order to be refunded.

  • You can cancel any sessions online up to 24 hours prior to your class / appointment time.

  • Any cancellations less than 24 hours may not be refunded, it may be possible to make up a session at a later date, however, this cannot be guaranteed.

  • Any classes / appointments missed without notice are forfeited.

Privacy Policy

Dragonfly Clinic Ltd is committed to protecting your privacy online. the details below explain how we will do this.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

Dragonfly Clinic will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.

What Information Do We Collect?

Registration: on some parts of the site may ask you to register, and if you do we may ask for your name, email address, geographical address and other personal information.

From time to time we may ask you for further information, for example if you make a purchase.

We may also use cookies. For an explanation, see the section on cookies below.

Use of Cookies

Cookies are small files which many web sites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable web sites to provide you with a more personalized service.

You can set your browser to refuse cookies, or to warn you before accepting them. We use cookies, but most parts of our site can be accessed even if your cookies are turned off. But you may find there are parts of the site which you cannot access if your cookies are turned off.

How Do We Use Your Information?

We use the information to help us understand more about how our web site is used, to improve our site, and to send you information about us and our services which we think may be of interest to you. Unless you have informed us that you do not wish to receive further information about our products and services.

When do we share information?

We do not sell your personal information to others. A few of other people’s websites have links on our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement. If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.


All personal and credit card information is encoded using Secure Sockets Layer (SSL) technology before being sent over the Internet. To protect your data further, your credit card information is always stored in encrypted form in a database that is away from our Web site database, so it isn’t connected to the Internet. Credit card transactions are issued a digital certificate, ensuring that your data can only be read by our transaction system as long as your browser shows its secure mode symbol (such as a key or closed lock). To make the most of the security on our site, we recommend using either Netscape Navigator® or Microsoft® Internet Explorer™ version 4.0 or higher, both of which enable SSL. We also recommend setting your browser’s preferences to accept cookies and enable JavaScript™.

Legal Notice

Your use of this web site hosted by Dragonfly Clinic Ltd and is subject to the following terms and conditions:


Obtain medical clearance from your healthcare practitioner prior to beginning the exercise programmes described on this site. The exercises described on this site are not suitable for everyone and are not a substitute for medical expertise. If done improperly, exercise has some risk of injury. If you feel discomfort or pain, DO NOT continue. Dragonfly Clinic Limited disclaim any liability or loss in connection with the exercises described herein.

Dragonfly Clinic makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement.

Dragonfly Clinic makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. In no event shall Dragonfly Clinic, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Dragonfly Clinic in respect of the use of any online service provided via this website.


Links to other web sites are provided by Dragonfly Clinic in good faith and for information only. Dragonfly Clinic disclaims any responsibility for the materials contained in any website linked to this site.

Interactive Material

Portions of this site may allow users to post their own material. Materials posted by users do not necessarily reflect the views of Dragonfly Clinic. By posting materials on this site, you represent that you have all necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable. Dragonfly Clinic reserves the right, at its sole discretion, to review, edit or delete any material posted by users which Dragonfly Clinic deems defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, Dragonfly Clinic expressly disclaims any responsibility or liability for any material communicated by third parties through this website.

We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us.